Trade Business Code of Conduct

Our mission is to be reputable online market place connecting reputable service providers and potential customers to enter into negotiations with a view of rendering a service.

We achieve this by providing a service where:
  1. Potential customer enter quote request from on online
  2. Approved service providers receive in real time quote request.
  3. Customer review past ratings, compare and choose a mover that’s right for them
  4. Service review request is emailed to customer to rate the mover on the service.

A key part of this process is our ratings system; customers may review the ratings and feedback of previous get-a-quotation customers. In addition to these ratings, potential customers also consider how well companies present themselves as well as their quote for the work.

We know from the thousands of customers who have used our service to date that they expect high quality work, honesty & reliability, and to be charged a fair market rate for the work. They also only want to engage with companies who act responsibly, behave politely and are generally nice to work with.

Therefore, upon joining our service we ask all of our Approved Service Providers to follow these basic principles:
  1. Be polite and courteous when dealing with homeowners/Tenants and potential customers
  2. Communicate clearly and completely what will be done and when
  3. Set clear timing of payments
  4. Perform work to a high standard and adhere to the relevant industry standards
  5. Deliver on what was agreed to be delivered
  6. Always strive to create a satisfied customer
  7. Always ask customer to post a review both negative and positive will help you grow.

Companies accounts, ratings and performances may be monitored to ensure that only the highest calibre of companies use our service. We reserve the right to remove companies from our service who do not adhere to the standards and principles above.

Mr & Mrs Van Rooyen

30 June 2015 Johannesburg to Durban

“I was very pleased with your site, I saved R4500 with multiple quotes & reviews. Your site took just over a minute.... Thank you”

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